Privacy Policy
Last updated: February 17, 2026
Lowkey Studio (“we,” “us,” or “our”) operates lowkeyfl.com and book.lowkeyfl.com. This policy explains what information we collect, how we use it, and your rights.
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1. Information We Collect
When you book a session, we collect:
– Name, email address, and phone number
– Session details (date, time, engineer selection, add-ons)
– Payment information (processed by Stripe — we never store card data)
When you visit our sites, we automatically collect:
– Pages visited, time on site, and general browsing behavior (via Google Analytics 4)
– Ad interaction data (via Meta Pixel)
– UTM parameters from ad campaigns (stored temporarily in your browser session)
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2. How We Use Your Information
We use your information to:
– Confirm and manage your studio booking
– Send booking confirmations and session reminders
– Process payments securely through Stripe
– Improve our website and understand how visitors find us
– Measure the performance of our advertising
We do not sell your information. Ever.
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3. Third-Party Services
We work with the following services to operate our booking system and website. Each has their own privacy policy:
– Stripe — payment processing (stripe.com/privacy)
– Acuity Scheduling — appointment management (acuityscheduling.com/privacy)
– Google Analytics 4 — website analytics (policies.google.com/privacy)
– Meta (Facebook) — advertising and pixel tracking (facebook.com/privacy/policy)
– Supabase — secure data storage (supabase.com/privacy)
– Hostinger — website hosting (hostinger.com/privacy-policy)
– Brevo — live chat (brevo.com/legal/privacypolicy)
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4. Cookies and Tracking
Our sites use cookies and similar tracking technologies to:
– Remember your session during booking
– Measure website traffic (Google Analytics)
– Track ad performance (Meta Pixel)
You can control cookies through your browser settings. Disabling cookies may affect booking functionality.
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5. Data Retention
We retain booking information for as long as necessary to provide our services and comply with legal obligations. Payment data is retained by Stripe per their policy — we do not store card numbers or full payment details.
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6. Your Rights
You have the right to:
– Request a copy of the information we hold about you
– Ask us to correct or delete your information
– Opt out of marketing communications at any time
To exercise these rights, contact us at privacy@lowkeyfl.com.
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7. Children’s Privacy
Our services are not directed at anyone under the age of 13. We do not knowingly collect information from children.
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8. Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top reflects the most recent revision. Continued use of our site after changes means you accept the updated policy.
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9. Contact
Lowkey Studio
Longwood, FL
privacy@lowkeyfl.com